At Bless Couture, we respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how Bless Couture collects, uses, protects, and discloses personal information when you visit blesscouture.shop, place an order online, create an account, contact us, or shop with us at our physical store.

Bless Couture conducts business in the United States.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide

When you place an order, create an account, contact us, or interact with our store, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account login information
  • Order and purchase information
  • Information you provide when contacting customer support
  • Information you voluntarily provide through forms or other communications

We do not ask customers to provide sensitive personal information unless it is necessary for a specific purpose.

Payment Information

When you make an online purchase, payment information may be processed by our payment service providers. We generally do not store your complete payment card number on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website activity
  • Date and time of visits
  • Referring website or page

This information may be used to operate, secure, maintain, and improve our website.

2. How We Use Your Information

Bless Couture may use personal information to:

  • Process and fulfill orders
  • Provide products and services
  • Process payments
  • Provide shipping and delivery
  • Manage customer accounts
  • Respond to questions and customer-support requests
  • Process returns and exchanges
  • Communicate with customers about orders
  • Improve our website, products, and customer experience
  • Maintain website security and prevent fraud or abuse
  • Comply with legal and regulatory obligations
  • Maintain business records

We may also use information for marketing communications where permitted by applicable law and subject to your available choices.

3. Information Sharing

Bless Couture does not sell personal information as a source of revenue.

We may share personal information when reasonably necessary to operate our business, including with service providers that assist with:

  • Payment processing
  • Website hosting
  • Order fulfillment
  • Shipping and delivery
  • Website security
  • Customer support
  • Website analytics or technical services
  • Email or communication services

These service providers may process information only as necessary to provide services to us and may have their own privacy policies.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, website, or business.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping-cart functionality, improve website performance, and understand how visitors use our website.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

5. Third-Party Services

Our website may use third-party services, including payment processors, hosting providers, shipping services, analytics tools, security services, and other technology providers.

These third parties may process information according to their own privacy policies. We encourage you to review the privacy policies of third-party services when appropriate.

6. Online Orders and Customer Accounts

If you create an account on our website, we may retain information associated with your account, such as your name, contact information, addresses, order history, and account details.

You can contact us if you would like assistance with accessing, correcting, or deleting eligible account information.

7. In-Store Customers

Because Bless Couture also operates a physical retail store, we may collect information directly from customers when they communicate with us, make a purchase, request customer support, participate in promotions, or otherwise interact with our store.

Information collected offline may be used for the same legitimate business purposes described in this Privacy Policy.

8. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain privacy rights, including the right to:

  • Request information about personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Exercise other privacy rights provided by applicable state law

Some privacy rights are subject to legal exceptions and limitations.

For example, California law provides certain qualifying California residents with rights concerning access, deletion, correction, and the sale or sharing of personal information. However, the CCPA applies only to businesses meeting specified statutory thresholds.

To submit a privacy-related request, contact us using the information below.

11. Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps.

12. Links to Other Websites

Our website may contain links to third-party websites, including payment services, social media platforms, review platforms, or other websites.

Bless Couture is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date shown at the top of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

Bless Couture
151 Nagle Ave
New York, NY 10040
United States

Phone: (212) 933-1915
Email: support@blesscouture.shop

Store Hours:
Monday–Saturday: 10:30 AM–8:00 PM
Sunday: Closed